Here's a related link:
viewtopic.php?f=2&t=89545They did a cleanup of old characters. If what Immolation doesn't work, then you can ask Disco about it, as he said he did a copy of the characters in case something wrong happened.
Hope your issue is resolved!
_________________
Account Name: Karnak_71
Character Name: Hanamori Saya
viewtopic.php?f=3&t=68657&p=1134526#p1134526